Frequently Asked Questions

  • Gold Coast Jumping Castles Inflatable's prices  are very competitive
  • All prices inc GST - Call us today and see how we can help you
  • Most castles come with sun shade cloth covering.
  • Each castle comes with a ground tarp for protection
  • All castles come with safety mats at the entrance, and can double up to keep your kids socks clean and dry.
  • When making the booking you must advise us of difficult access like steep driveways, steps or stairs, tight side access (we need a 1 meter minimum space along side of house with no airconditioners, rubbish bins or obstructions).  If the castle needs to go through the front door please advise the exact width of the door, normally these are 820mm. 
  • Supervision is available on request - $35 per hour
  • The last pick up time for a day time booking is 6pm.
  • 7hr bookings for a day time book must finish at 6pm.  (Though 6pm is the earliest we will get there, it does depend on our logistics of run sheets) 
  • Overnight hire is available for $25 extra (Overnight hires start from approx 6pm to overnight - There maybe some flexibility on this, call our office for your request).
  • Bookings can be made over the phone or via the enquiry contact form on the web site.
  • A deposit may be required via credit card, or COD can be paid on drop off, but a credit card will be used as security for the booking.
  • Generator (except Adult 5in1 combo, Party House 7x6,) hire available if required 4 hour hire $65.00 and 7 hour hire $85.00.
  • Generator hire for Adult 5in1 combo, Party House 7x6 available if required for 4 hours hire $85, and 7 hour hire $105.
  • All park bookings the customer must call the local council in there area and book the park, and advise of a castle being used for their party.
  • After your booking we will send out a confirmation email advising all your booking details, and then we'll call you on the WEDNESDAY prior to your party weekend to advise of your castle drop off and pick up times.

 

  • Cancellations MUST be made via EMAIL and a follow up phone call. Our email is:  info@goldcoastjumpingcastles.com.au
  • (Weather Guarantee **)  If it is heavily raining or dangerous weather ie hail or extreme high winds on the dayno cancellation fee will apply.  
    (We do hire castles in light and moderate rain with over 2500 successful parties to prove it).   
     
  • No cancellation fee        If cancelled before 8am the Tuesday prior to your party date.
  • 50% cancellation fee      If Cancelled after 8am TUE (prior to your event), up until 1pm the day before your event.
  • 75% cancellation fee      If cancelled after 1pm the day before your event until 7am the day of your party.
  • 100% cancellation fee    If cancellation after 7am the day of your event.
  • Our castles are safe to use in wet weather however they may become a waterslide - just remember children will exit the slide faster than normal and strict parent supervision is required.

 

To check your distance from West End, Brisbane go to: http://www.whereis.com.au/   
click on get directions, and enter West End and then your suburb.

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Why Choose Us

  • Over 90 castles to choose from
  • Clean & Safe Castles
  • Professional & Quality Service
  • We won't cancel on you
  • Professional installers
  • On time delivery of castle
  • Biggest variety of ADULT castles